Terms of service

These Terms of Service govern your use of johnpaulthomas.com and any purchase you make from John Paul Thomas ("we", "us"). By using our site or placing an order, you agree to these terms.

Using our site

You agree to use this site lawfully and not to misuse it, interfere with its operation, or attempt to access it in any unauthorized way. You must be at least 18, or have the consent of a parent or guardian, to place an order.

Products and pricing

We work to describe and price our products accurately, but we don't warrant that product descriptions, colors, or other content are error-free. Colors may appear differently depending on your screen. Prices are shown in US dollars and may change without notice.

If we discover an error in the price or description of an item you've ordered, we'll contact you before dispatch and give you the choice to confirm the order at the correct details or cancel it.

Orders

Your order is an offer to buy. We may accept or decline any order, and we may cancel an order after it's placed, for example if the item is out of stock, if there was a pricing error, or if we suspect fraud. If we cancel a paid order, we'll refund you in full.

Shipping, returns, and refunds

Shipping timelines, returns, and refunds are covered in our Shipping Policy and our Return and Refund Policy, which form part of these terms.

Intellectual property

All content on this site, including text, images, logos, and design, is owned by John Paul Thomas or our licensors and is protected by law. You may not copy, reproduce, or use it without our written permission.

Limitation of liability

To the fullest extent permitted by law, John Paul Thomas isn't liable for any indirect, incidental, or consequential damages arising from your use of the site or products. Our total liability for any claim is limited to the amount you paid for the order in question. Nothing in these terms limits liability that can't be limited under applicable law.

Governing law

These terms are governed by the laws of the State of New York and the United States, without regard to conflict-of-law rules.

Changes to these terms

We may update these Terms of Service from time to time. The version posted on this page at the time you place an order applies to that order.

Contact us

Questions about these terms? Reach us at support@johnpaulthomas.com, +1 (716) 409-9676, or 220 36th St, Brooklyn, NY 11232, United States.

Last updated: July 5, 2026