Privacy policy

This Privacy Policy explains how John Paul Thomas ("we", "us") collects, uses, and protects your information when you visit johnpaulthomas.com or place an order with us. By using our site, you agree to the practices described here.

Information we collect

We collect information you give us and information collected automatically as you browse:

  • Contact and order details you provide: name, email address, phone number, shipping and billing address.
  • Payment information, which is processed securely by our payment providers. We don't store full card numbers on our servers.
  • Account details if you create an account, such as your login and order history.
  • Automatically collected data: device and browser type, IP address, pages viewed, and how you interact with the site, gathered through cookies and similar technologies.

How we use your information

  • To process and deliver your orders and send order confirmations and updates.
  • To provide customer support and respond to your questions.
  • To improve our site, products, and service.
  • To send marketing emails where you've opted in. You can unsubscribe at any time.
  • To detect and prevent fraud and to meet our legal obligations.

How we share your information

We don't sell your personal information. We share it only with the partners that help us run the store, including:

  • Our ecommerce platform (Shopify), which hosts the site and processes orders.
  • Payment processors, to take payment securely.
  • Shipping and fulfillment partners, to pack and deliver your order.
  • Analytics and advertising providers, such as Google and Meta, to measure performance and show relevant ads.

These partners may only use your information to provide their service to us, and we may also disclose information where required by law.

Cookies

We use cookies and similar technologies to keep the site working, remember your preferences, and understand how it's used. You can manage cookies through your browser settings. See our Cookies Policy for detail.

Data retention

We keep your information for as long as your account is active or as needed to provide our service, meet legal and accounting requirements, and resolve disputes. When it's no longer needed, we delete or anonymize it.

Your rights

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, to object to certain processing, and to opt out of marketing. To make a request, email us at support@johnpaulthomas.com. We'll respond within the timeframe required by applicable law.

Security

We use reasonable technical and organizational measures to protect your information. No method of transmission over the internet is completely secure, so we can't guarantee absolute security, but we work to keep your data safe.

Children

Our site isn't intended for children under 16, and we don't knowingly collect information from them.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes take effect when we post the updated version on this page.

Contact us

Questions about your privacy or this policy? Reach us at support@johnpaulthomas.com, +1 (716) 409-9676, or 220 36th St, Brooklyn, NY 11232, United States.

Last updated: July 5, 2026